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Recycling Energy Recovery Holdings Limited

Last Updated: 27 April 2025

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Recycling Energy Recovery Holdings Limited ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [insert website URL] or engage with our services related to recycling and renewable energy recovery. We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK laws.

 

1. Who We Are
Recycling Energy Recovery Holdings Limited is a UK-based company registered in England and Wales (Company Number: 15650787 with a registered office at 30 Berwick Street, London, W1F 8RH. We specialise in innovative recycling and energy recovery solutions to support the UK's transition to a sustainable, low-carbon economy.


For data protection purposes, we are the data controller. You can contact our Data Protection Officer at:
Email: info@recyclingenergyrecovery.com
 

2. Information We Collect
We may collect and process the following types of personal data:

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  • Contact Information: Name, email address, phone number, and postal address when you contact us, submit enquiries, or engage with our services.

  • Business Information: Company name, job title, and professional contact details if you represent a business or organisation.

  • Website Usage Data: IP address, browser type, device information, pages visited, and time spent on our website, collected via cookies and similar technologies.

  • Enquiry and Service Data: Information provided when you request information about our recycling or energy recovery services, such as project details or partnership proposals.

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3. How We Collect Your Data
We collect personal data through:

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  • Direct Interactions: When you fill out forms on our website, email us, call us, or engage with us at events or through business partnerships.

  • Automated Technologies: Cookies and analytics tools (e.g., Google Analytics) collect data about your interaction with our website. See our Cookie Policy for details.

  • Third Parties: We may receive data from partners, such as event organisers or business networks, where you have consented to data sharing.

 

4. How We Use Your Data
We use your personal data for the following purposes, based on lawful bases under the UK GDPR:

  • To Provide Services: To respond to enquiries, provide information about our recycling and energy recovery solutions, and manage business relationships (lawful basis: performance of a contract or legitimate interests).

  • To Improve Our Website: To analyse website usage and enhance user experience (lawful basis: legitimate interests).

  • To Communicate: To send you updates, newsletters, or information about our services, where you have consented (lawful basis: consent).

  • To Comply with Legal Obligations: To meet regulatory requirements, such as tax or environmental reporting (lawful basis: legal obligation).

 

5. Sharing Your Data
We may share your personal data with:

  • Service Providers: Third-party providers who assist with website hosting, analytics, or customer relationship management, who act as data processors and are bound by strict confidentiality agreements.

  • Business Partners: Partners involved in joint projects or services, only with your consent or where necessary to fulfill a contract.

  • Regulatory Authorities: Government bodies or law enforcement, where required by law.

    We do not sell your personal data or share it with third parties for marketing purposes without your explicit consent.

 

6. International Transfers
If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office, to protect your data in accordance with UK GDPR.

 

7. Data Security
We implement technical and organisational measures, such as encryption, access controls, and regular security reviews, to protect your personal data from unauthorised access, loss, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute security.

 

8. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Erasure: Request deletion of your data in certain circumstances.

  • Restriction: Limit how we process your data.

  • Portability: Obtain your data in a structured, machine-readable format.

  • Object: Object to processing based on legitimate interests or for direct marketing.

  • Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

    To exercise these rights, contact our Data Protection Officer at [insert DPO email]. We will respond within one month, though complex requests may take longer. If you are dissatisfied, you can lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

 

9. Cookies
Our website uses cookies to enhance functionality and analyze performance. You can manage your cookie preferences through your browser settings or our cookie consent tool. For more information, see our Cookie Policy.

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10. Retention of Data
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. 

 

For example:

  • Contact information for enquiries is retained for 12 months after the enquiry is resolved, unless a business relationship is established.

  • Website analytics data is retained for up to 24 months.

    Data no longer needed is securely deleted or anonymized.

 

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal data.

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12. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date.

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13. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:


Email: info@recyclingenergyrecovery.com

We are committed to addressing your concerns promptly and transparently.

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